Refund Policy

 

At Trendstrom, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a simple and hassle-free return process.

🕒 Return Window

You may return any product within 7 days of receiving your order.

📦 Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unopened, and in its original packaging.

  • You must provide proof of purchase (order number or receipt).

  • Returns are only accepted for damaged, defective, or incorrect items delivered.

🚫 Non-Returnable Items

We do not accept returns for:

  • Products that have been opened or used

  • Items returned after 7 days of delivery

  • Sale or clearance items (unless damaged or defective)

🔁 Exchange Policy

If you received a damaged or incorrect item, we’ll gladly exchange it for the same product. Please contact our support team within 7 days of delivery.

💸 Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5–7 business days.

📞 Need Help?

For any return-related queries, please contact us at:
📧 admin@trendstrom.com